Help Center

Our products are cheap for several reasons:

1. We are in a promotional period, we want to make our website known worldwide, and we believe that the best advertising is low prices.
2. We are Microsoft digital products wholesalers. We buy these products at very, very low prices, which leaves us greater leeway to play with the final price.
3. Because Microsoft does not spend anything on shipping, producing discs, boxes, and user guides, the price we obtain the products at is reasonable.

• Why spend more money on a boxed product if you can get the same benefits for less? You will be able to activate your Windows/Office product permanently and legally, download updates, and more.
• Above all, you'll get support directly from us if you need to know how to install your product or get help with installation, errors, and more after installing.

Of course you are! You can get a full refund if you qualify for it. Check our refund policy. Also, you can pay with 2checkout or paypal; they protect you if you are not satisfied with your purchase.

Unlike physical goods, electronically distributed software and software licenses can be easily duplicated, due to this, it cannot be sold to another user once the product key is revealed to a customer, as it is automatically considered as 'used'. For this reason, we reserve the rights described here to issue a refund. We will evaluate the following conditions:

If you have problems with a product, contact our support team to try to solve the problem or to request to start the refund process:

CONTACT SUPPORT TEAM

Problems when placing an order

1. A refund will be assessed within the first seven (7) days from the date of purchase if:

1. The download links of the product were dropped during that period.
2. The user's order will never be 'Confirmed' due to a system or human error, from the moment the customer makes the payment or from the moment he reports the payment in the case of payment methods in cash.
3. The product key does not work at the time of installation.
4. The user has previously contacted our support team to try to solve the problem without success.

Problems during the of the product lifetime

2. Will be assessed a change of Product Key if:

1. The Product Key ceases to function on its own in the lifetime of the product.
2. The user did not attempt to install the product more than ten (10) times on the same computer because as described in the purchase conditions, the product includes ten (10) activations, automatically over the Internet or by telephone through the Microsoft Activation Center.

3. In no way will a refund be issued or a Change of Product Key will be made if:

1. After purchasing, the user requests a refund with the basis of 'This is not the edition I need'.
2. The product purchased is not compatible with the customer's device.
3. The user requires a tax invoice.

In case the reimbursement is approved, take into account that it may take up to 45 days to be returned by the Payment Processor such as 2checkout or Paypal.

FINAL NOTE: These refund policies are in accordance with our Terms and Conditions.

You may request a refund only if the product key stops working by itself or if you were never able to activate it in the first place. To know if your product is eligible for a refund, first we must check certain pieces of information regarding how you used the product key. Check our Refund Policy.

Yes, you can do it.

• If your computer is broken, you may simply reinstall it.
• If you have a new computer, you will need to uninstall it from the old computer before then installing it on the new.

Your licence includes 5 activations online and 5 activations through the Microsoft Telephone Activation Center.

You will have access to:

1. Product key(s).
2. Links to download the product(s).
3. A proof of purchase (an email that proves you got the product from us).
4. You'll get 24/7 support with us in case you don't know how to install your product or solving installation issues.

If you are buying three products or more, use these coupons to get up to 30% off.

Add to your cart all the products you want to buy, and then use these coupons as they apply to the following quantities of products during the checkout process:

From 5 products
5% off

From 10 products
10% off

From 20 products or more
15% off

To get an extra 30% off, pay with Bitcoin.

Yes, once activated, you can download updates from Microsoft until Microsoft no longer provides product support (i.e., when updates are stopped being released, you will be able to download all the available updates). Our products have all the advantages of a retail product.

We get them directly from Microsoft. We are a partner reseller.

Can activate online , if not original. we will refund .

It will never expire; the Microsoft products we sell are permanent. We do not sell subscriptions.

What is the difference between 32-bit and 64-bit versions of Windows?

The terms ‘32-bit’ and ‘64-bit’ refer to the way a computer's processor (also called a CPU) handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than the 32-bit system.

How can I tell if my computer is running a 32-bit or a 64-bit version of Windows?

To find out if your computer is running a 32-bit or 64-bit version of Windows in Windows 7 or Windows Vista, do the following:

• Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.
• Under System, you can view the system type.

Which version of Windows should I install: the 32-bit version or the 64-bit version?

To install a 64-bit version of Windows, you need a CPU that's capable of running a 64-bit version of Windows. The benefits of using a 64-bit operating system are most apparent when you have a large amount of random access memory (RAM) installed on your computer, typically 4 GB of RAM or more. In such cases, because a 64-bit operating system can handle large amounts of memory more efficiently than a 32-bit operating system, a 64-bit system can be more responsive when running several programs at the same time and switching between them frequently. 

How do I tell if my computer can run a 64-bit version of Windows?

To run a 64-bit version of Windows, your computer must have a 64-bit-capable processor. To find out if your processor is 64-bit-capable, do the following:

• Open Performance Information and Tools by clicking the Start button, and then clicking Control Panel.
• In the search box, type ‘Performance Information and Tools’, and then, in the list of results, click Performance Information and Tools.
• Click View and print detailed performance and system information. In the System section, you can see what type of operating system you're currently running under System type, and whether or not you can run a 64-bit version of Windows under the ‘64-bit capable’ section. (If your computer is already running a 64-bit version of Windows, you won't see the 64-bit capable listing.)

By default, most of our available products include these languages: English, Spanish, French, German, Italian and Portuguese. Additionally, you may request your downloads in other languages.

Credit or Debit card via 2checkout (You only need a debit or credit card. 2checkout is simply the secure payment processor.)

Paypal

Bank Transfer: Wester Unions. contact us for more info.

Bitcoin. If you pay with Bitcoin, it will take about 10 minutes to be confirmed. Get 30% off by paying with Bitcoin; it will be discounted as soon as you choose it as your payment method.  To learn more about Bitcoin and how to exchange your local currency into it,

If you pay with Credit Card via 2checkout or Paypal, you'll get access to your purchased product instantly.

If you pay with Bitcoin, it will take about 10 minutes to be confirmed. Get 30% off by paying with Bitcoin; it will be discounted as soon as you choose it as your payment method.  To learn more about Bitcoin and how to exchange your local currency into it, 

If you paid with Credit Card via 2checkout ora Paypal, you should get access to your purchased product instantly.

If you pay with Bitcoin, it will take about 10 minutes to be confirmed. Perhaps your purchase has already been approved, and you don’t know yet. Check the status of your orders in the Your Orders menu. If your order hasn’t been approved yet, contact us via chat, email, or phone.